21-03-2019 10:06 PM
i have recently moved to New York but I am continuing to pay for my monthly contract as I do not want to lose my number. However I have purchased an American sim but i need my phone unlocked. I tried to unlock it but it says my device is too new. I need an American SIM card so is there any way I can unlock it?
21-03-2019 10:19 PM
If it doesnt meet the criteria no.
You cant unlock within the first 6 months of a contract.
How long have you had the contract?
21-03-2019 10:23 PM
You need to have had the phone on your contract for a minimum of 6 months I believe, to be able to get it unlocked.
Have you had your contract/phone for less than 6 months?
22-03-2019 07:29 AM
Hope you're having a great time in New York.
As advised you would need to have had the phone on your contract for a minimum of 6 months before we could look at unlocking this for you.
You can find full information on unlocking a pay monthly phone here.