by Chanellecamille
New Member

Unlocking my phone

Hi, 

 

i have recently moved to New York but I am continuing to pay for my monthly contract as I do not want to lose my number. However I have purchased an American sim but i need my phone unlocked. I tried to unlock it but it says my device is too new. I need an American SIM card so is there any way I can unlock it? 

3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor

Re: Unlocking my phone

If it doesnt meet the criteria no.

 

You cant unlock within the first 6 months of a contract.

 

How long have you had the contract?


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Ace Contributor
Ace Contributor

Re: Unlocking my phone

You need to have had the phone on your contract for a minimum of 6 months I believe, to be able to get it unlocked.

 

Have you had your contract/phone for less than 6 months?

by
EE Community Support Team

Re: Unlocking my phone

Morning @Chanellecamille

 

Hope you're having a great time in New York.

 

As advised you would need to have had the phone on your contract for a minimum of 6 months before we could look at unlocking this for you.

 

You can find full information on unlocking a pay monthly phone here.

 

Thanks.

 

Leanne 🙂

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