25-05-2017 04:00 PM
Hi, I've requested my iphone6 to be unlocked few days ago. Right after i called them, I received a text of authorisation code and also information that it will take 48h to unlock it. But up till today, I haven't received any text message about the unlocking process is completed. Do I need to wait for 10 days? Or should I call to get confirmatiob about this matter?
25-05-2017 04:05 PM
Hello @Amylia have you tried a SIM card from another network in? If the unlock has been processed the device should notify you to update over WiFi/iTunes to finalise the unlock. If the device sits on 'No Service' and does not notify you or receive any signal at all it is still locked. 🙂
25-05-2017 05:09 PM