by bodz1091
Visitor

Unlocking htc u11life

how do i unlock my HTC u11 life? 

 

Also it keeps saying my account has been cancelled why does that happen when Im paying every month?

2 REPLIES 2
by Grand Master
Grand Master

Re: Unlocking htc u11life

Where did you get this device? Did you buy it yourself new direct from EE or is it 2nd-hand? The unlocking process & costs are different. Is it on contract or PAYG? How old is it?

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by
EE Community Support Team

Re: Unlocking htc u11life

Hi @bodz1091

 

Welcome to the community.

 

Where did you purchase your device?

 

In regards to your account showing as closed, if you get in touch with our Mobile Care team on 150, they will be able to get your My EE account looked into for you.

 

Leanne 🙂

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