by Wonderful1 Investigator
Investigator

Unlocking an Iphone

Hie, I have an Iphone 4s which when I paid for unlocking I was told that the phone is blacklisted by Tmobile. Please I really need help on how this iphone 4s can be unblacklisted

4 REPLIES 4
by Grand Master
Grand Master

Re: Unlocking an Iphone

Hi, 

 

This can only be done by the person who has reported the phone lost or stolen. Its that simple. The blacklisting cannot be removed by anyone else. 

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Unlocking an Iphone

Hi @Wonderful1,

 

Thanks for joining the EE Community.

 

@Northerner is correct. Please ask the original owner to get in touch with customer services if the phone has been blacklisted in error.

 

James

by Wonderful1 Investigator
Investigator

Re: Unlocking an Iphone

Actually I do not know the owner or the one who reported it as I bought it
from someone who I eventually lost contacts with. . is there any other way
I can find out the true owner?
by
EE Community Support Team

Re: Unlocking an Iphone

Hi @Wonderful1,

 

I'm afraid not. If the phone has been reported lost/stolen, only the registered owner can help.

 

Thanks

 

James

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