25-06-2019 09:09 AM - edited 25-06-2019 09:13 AM
I am not an EE customer.
I bought a samsung S8 locked on EE, I tried too unlock it via this website but as I have a french number it doesn't work .. How can I unlock it ?
25-06-2019 10:00 AM
Hi and welcome to the community @palomabarreau. 🙂
Requests for unlocking second hand devices cannot be made via the online form.
It will cost £8.99 to unlock the device and you’ll need to call us on +44800 956 6000 to request this.
You will need:
Hope this helps. 🙂
25-06-2019 12:48 PM
Hello Christopher !
I just tried to call the number you gave me but it doesn't work... Do you know an other way to get the unlock number ?
25-06-2019 01:03 PM
@palomabarreau try this number 44 7953966250 just to add you have to pay via a UK credi/debit card.
25-06-2019 01:15 PM
I don't have a UK credit card, I just have a french credit card.. No other ways ..?
It seems like I will not succeed in unlocking my phone 😞
25-06-2019 03:09 PM
I am back !
What is the cost if the original owner (that is not anymore) tries to unlock via the website ?
25-06-2019 03:19 PM