by super7star
Explorer

Unlock

Hi all

 

I submitted my unlock request 3 days ago. Will EE be in touch once it's done?

 

Cheers

4 REPLIES 4
by Grand Master
Grand Master

Re: Unlock

@super7star  Where did you get the device from ?  And how long have you owed it ?  And how did you request the unlock. 

by super7star
Explorer

Re: Unlock

Hi Chris

 

It meets all the criteria, I spoke to customer service who arranged it.

by Grand Master
Grand Master

Re: Unlock

@super7star  It takes up to 10 days to process a unlock request that doesn’t mean it will be 10 days.  You’ll have to wait for EE to inform you when it’s done.  If it goes over the 10 days please do come back and inform us.  

by
EE Community Support Team

Re: Unlock

Hi @super7star

 

Welcome to the community. 🙂

 

I see @Chris_B has answered your question here.

 

Give us a shout if you haven't received your email/text after 10 days.

 

Thanks


Chris

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