30-07-2018 10:56 AM - edited 30-07-2018 10:57 AM
@super7star Where did you get the device from ? And how long have you owed it ? And how did you request the unlock.
30-07-2018 12:02 PM
@super7star It takes up to 10 days to process a unlock request that doesn’t mean it will be 10 days. You’ll have to wait for EE to inform you when it’s done. If it goes over the 10 days please do come back and inform us.