16-09-2017 03:47 PM
It's free if you have completed your contract term.
If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it used to have. It will first show your current phone on that number & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone.
16-09-2017 04:16 PM
Hi James, thanks for the reply, yes I am the original owner and I am the current account holder, upgraded to a G6 which is on contract so want the G4 unlocking.
16-09-2017 06:07 PM
Then you can use the unlocking form I gave you. It'll be free.
17-09-2017 09:19 AM
Thanks for getting back to us. 🙂
It will likely show your LG G6 as the contracted phone, but, there'll be an option to say that this isn't the one that you wold like to unlock.
Once you select that option, you'll be given the option to enter the IMEI of the LG G4 and request the unlock (free).
Let us know how you get on.