by Mooseman99
Visitor

Unlock my phone

How do I unlock my phone? 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Unlock my phone

@Mooseman99  click the green wording below to see how to request the unlock of your device you have to select the correct option that is applicable to you all the device will not be unlocked.    If the device wasn’t purchased from EE or is second hand or your still in contract it will cost £8.99.  

2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Unlock my phone

@Mooseman99  click the green wording below to see how to request the unlock of your device you have to select the correct option that is applicable to you all the device will not be unlocked.    If the device wasn’t purchased from EE or is second hand or your still in contract it will cost £8.99.  

by Grand Master
Grand Master

Re: Unlock my phone

@Mooseman99 : Where did you get this device originally? Did you buy it yourself new direct from EE or from a reseller or is it 2nd-hand? The unlocking process & costs are different. Was it on contract or PAYG? How old is it?

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