30-08-2019 09:32 PM
I need to unlock phone urgently abroad but its not recognising my number. Cant call store
Solved! See the answer below or view the solution in context.
30-08-2019 09:34 PM
@Nev1111 : Did you buy this device yourself new direct from EE or is it 2nd-hand? The unlocking process & costs are different. Is it on contract or PAYG? How old is it?
30-08-2019 09:55 PM
Please read EE guide which explains the process:
HOW DO I UNLOCK AN EE DEVICE TO USE WITH ANOTHER NETWORK?
30-08-2019 10:20 PM
No it doesnt work. Logged in through ee did whole process and it said number not recognised. Thanks
Is there a way to contact ee with no call?
30-08-2019 10:31 PM
You'd get that error if you'd bought it in a non-EE store, like CPW, but on an EE contract.
31-08-2019 10:34 AM