by Claire0809
Visitor

Unlock my phone

Hi can some tell me how to unlock my phone to any network it was purchased from EE 30 months ago I’m now on an EE sim only does this auto unlock or do I have to call EE to make this happen 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Unlock my phone

You can just apply using the Unlocking your device form and giving the mobile number that it originally came with. It will first show your current phone on that number & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Unlock my phone

You can just apply using the Unlocking your device form and giving the mobile number that it originally came with. It will first show your current phone on that number & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Unlock my phone

Hi @Claire0809

 

Thanks for coming to see us in community 🙂

 

The answer @XRaySpeX has given to you is exactly what you need to do.

 

If you need any further information about unlocking, then please have a look at our Unlocking your EE mobile phone or device support article written by @James_B

 

Thank you

 

Richard

 

🙂

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