by Maxx
New Member

Unlock iPhone Replacement

Hi everyone


I have a Pay Monthly contract and few months ago I got a replacement iPhone. Today I went to the Unlock page of EE and followed all steps. At the beginning it said that it needs proof that I have a replacement phone.


However, during the process it did not ask whether or not I have one, there was no option to submit any proof of the exchange either.


Will the fee come up with my next bill or will EE notice that it is a replacement?


What do I need to do to proof that it is a replacement?


Thanks guys 🙂



EE Employee

Re: Unlock iPhone Replacement

Hi @Maxx and welcome to the community.


Please do give our customer services a quick call as they can look into the unlocking for you.


Let me know how you get on.


Many thanks,



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