14-12-2018 01:17 PM - edited 14-12-2018 01:18 PM
Posted in the open:
Hi I need to unlock my device however I am no longer with EE plus I don’t have any service so I can’t phone them. Could you please suggest something ?
14-12-2018 01:21 PM
@Ss242: To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card. This is the only way.
Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.
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