26-01-2020 03:01 PM
I recently bought a second hand sony xperia xz1 compact, only to realise that its sim locked to EE and the bootloader is not unlockable.
Will sim-unlocking the device via EE also enable me to then unlock the booltloader?
26-01-2020 03:36 PM
No unlocking the device wont allow you to unlock the bootloader.
26-01-2020 04:23 PM
To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.
Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.
But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.
If that is the case your only remedy is against whoever you got the phone from.
27-01-2020 10:36 AM
Well also I dont have a UK bank card, i am not from the UK. Do they accept any other form of payment, i.e. paypal?
27-01-2020 11:30 AM
No, UK bank cards only.
28-01-2020 05:24 PM
Can you tell me what information i need when calling the unlocking service? can i do it without having the phone physically in front of me during the call?
28-01-2020 05:37 PM
by Deirdre0211 Sunday
by Royt a week ago