Highlighted
by Investigator
Investigator

Unlock bootloader on Sony Xperia xz1 Compact

I recently bought a second hand sony xperia xz1 compact, only to realise that its sim locked to EE and the bootloader is not unlockable.
Will sim-unlocking the device via EE also enable me to then unlock the booltloader?

7 REPLIES 7
Highlighted
by Brilliant Contributor
Brilliant Contributor

Re: Unlock bootloader on Sony Xperia xz1 Compact

No unlocking the device wont allow you to unlock the bootloader.


BrendonH (Android Expert) Samsung Galaxy S10+ (Android 10/One UI 2.1)
If I have helped please click the THUMB/SOLUTION buttons below
Highlighted
by Grand Master
Grand Master

Re: Unlock bootloader on Sony Xperia xz1 Compact

To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.

 

Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.

 

But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.

 

If that is the case your only remedy is against whoever you got the phone from.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Highlighted
by Investigator
Investigator

Re: Unlock bootloader on Sony Xperia xz1 Compact

Does that mean there is absolutly no way that i will be able to unlock the bootloader?

Highlighted
by Investigator
Investigator

Re: Unlock bootloader on Sony Xperia xz1 Compact

Well also I dont have a UK bank card, i am not from the UK. Do they accept any other form of payment, i.e. paypal?

Highlighted
by Grand Master
Grand Master

Re: Unlock bootloader on Sony Xperia xz1 Compact

No, UK bank cards only.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Highlighted
by Investigator
Investigator

Re: Unlock bootloader on Sony Xperia xz1 Compact

Can you tell me what information i need when calling the unlocking service? can i do it without having the phone physically in front of me during the call?

Highlighted
by Grand Master
Grand Master

Re: Unlock bootloader on Sony Xperia xz1 Compact

  1. Your name
  2. Your email address 
  3. IMEI of device
  4. UK bank card no 
  5. No need to have device handy. 
__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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