11-07-2019 10:24 AM
Hi I bought a Pixel 2 off ebay a few months ago. I wasnt told the phone was a corporate device by the seller. I travel a fair bit (4 countries) last year and needed the phone to be unlocked. I rang EE who first couldnt find my IMEI number. I tried today and they have confirmed that its a Microsoft device so I need to contact the original owner. I have messaged him on ebay but I dont know how else to contact him. Dare I say I dont know if he still exists in the world...?!?.
I understand Pixels self unlock on day 721 but thats 10 Oct which is a few months off. Please help. For what its worth ive been a Tmobile/EE customer for 15+ years.
Any advice much appreciated. I have checked facebook but dont know his real name.
11-07-2019 01:07 PM
11-07-2019 03:52 PM
Ok so I my only option is to request Microsoft to put in a request to EE?
Thanks for your responses.
11-07-2019 06:37 PM
@Abu1 You need to ask the person you purchased it from. They can then will ask the account holder to request this. No point in asking Microsoft as they’ll have 1000s of devices and they’ll have many many people who take care of the accounts for them.