by invalid5
Visitor

Unlock Iphone's network bought through mobilephonesdirect.

Hello,

 

I recently bought my iPhone from EE through mobilephonesdirect website and it is locked to the EE network. I am travelling abroad for few months and I needed to use a different sim for a while.

 

Can I unlock it? I am ready to pay if there is a fee for unlocking.

 

Kindest Regards,

 

Karthik

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: Unlock Iphone's network bought through mobilephonesdirect.

Hi @invalid5

 

Just to add to the info given by @XRaySpeX & @Northerner

 

If it's a pay monthly phone you can't get it unlocked until you've had it on the account for a minimum of 6 months.

 

All the info you need is in the link on the above post.

 

Thanks - Karen. Smiley Happy

3 REPLIES 3
by Grand Master
Grand Master

Re: Unlock Iphone's network bought through mobilephonesdirect.

To unlock a phone not bought direct from EE you need to call Customer Services on 0800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid bank card.

 

Once the process has been started you will receive an email from the Unlocking Team to process the unlock.

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by Grand Master
Grand Master

Re: Unlock Iphone's network bought through mobilephonesdirect.

Hi, 

 

Did you read the thousands of posts in forum you posted? 

 

Just to clarify In addition to the thousands of posts EE guide on unlocking your phone is here.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee
Solution

Re: Unlock Iphone's network bought through mobilephonesdirect.

Hi @invalid5

 

Just to add to the info given by @XRaySpeX & @Northerner

 

If it's a pay monthly phone you can't get it unlocked until you've had it on the account for a minimum of 6 months.

 

All the info you need is in the link on the above post.

 

Thanks - Karen. Smiley Happy

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