by spacedust3000 Investigator
Investigator

Unlock Form Bug: CAPTCHA - Invalid Domain For Site Key

Trying to unlock phone via the MY EE account pages: https://myaccount.ee.co.uk/device-unlock/

 

When you get to the page with a CAPTCHA, it is not configured correctly; thus, you can proceed no further.

 

Where the CAPTCHA should be it has the following:

 

ERROR for site owner:

Invalid domain for site key

 

 

4 REPLIES 4
by Grand Master
Grand Master

Re: Unlock Form Bug: CAPTCHA - Invalid Domain For Site Key

@spacedust3000   It's working from the link you provided.  I've just filled it out with no issues.     Try using a different browser or if your not using your phone try on that instead as I've just done this on my device. 

by
EE Employee

Re: Unlock Form Bug: CAPTCHA - Invalid Domain For Site Key

Hi @spacedust3000 and welcome to the Community.

 

Have you had much luck getting this resolved after following @Chris_B's advice.

 

Many thanks,

 

Lee

by jstimmo
Explorer

Re: Unlock Form Bug: CAPTCHA - Invalid Domain For Site Key

got the same error on my phone, my business windows phone , internet explorere 11 on laptop and firefox on a different laptop. just text the codes, what could be simpler?

by
EE Employee

Re: Unlock Form Bug: CAPTCHA - Invalid Domain For Site Key

Good Morning @jstimmo

 

I've flagged this to our support teams.

 

Customer Services can help you with your unlock request over the phone.

 

Sorry for the inconvenience.

 

Thanks - karen. Smiley Happy

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