05-08-2019 09:43 AM - last edited on 05-08-2019 01:04 PM by DanielPA
Dear Network Provider,
I bought a Second hand Microsoft Lumia 640 LTE lock to EE network and I want to use it with a Nigerian Sim. I was told that the Network provider will provide an Unlock Code... the Phone details are Model Lumia 640LTE, IMEI xxxxxxxxxxxxxxx, Carrier is EE. How do I get the code within few days. Note.. My 1st Lumia phone 635 I sold 4 weeks Ago always write that Lumia phone will not support Whatsapp by Dec 31, 2019. how true
[mod edit: please do not post personal information such as IMEI numbers on the public board. Thanks!]
Solved! See the answer below or view the solution in context.
05-08-2019 01:04 PM
To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.
Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.
But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.
If that is the case your only remedy is against whoever you got the phone from.
05-08-2019 07:16 PM
WhatsApp stopped being supported on windows awhile ago as long you didnt delete it you could carry on using it.
You just wont be able to re-download again