12-01-2019 03:54 PM
Hi can I unclok my phone xs max
12-01-2019 04:00 PM
You need to have owned it for 6 months before you can unlock it. Seeing as the XS hasn't been out for 6 months the answer is no.
12-01-2019 04:02 PM
@Anxhela: You can't unlock a phone that is under 6 months old, which I believe that model is.
13-01-2019 08:03 AM
Good Morning @Anxhela.
Welcome to the community.
I can see both @BrendonH and @XRaySpeX have provided you the correct answer.
The device needs to be 6 months old to be eligible for a chargeable unlock, when your device reaches the 6 month mark you can process this using an online web form.
Thanks,
Katie
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