01-09-2019 03:20 PM
If the device is blocked because it is reported lost or stolen, then you need to speak to the original owner not EE. EE will not unblock any device.
If you want your device unlocking so you can use another sim, then this is the process:
01-09-2019 09:08 PM
Did you buy this device yourself new direct from EE or is it 2nd-hand? The unlocking process & costs are different. Is it on contract or PAYG? How old is it?