by KimDarling Investigator
Investigator

Trying to unlock my phone

Please can anyone help me...my contract with EE finishes on the 14th September and have bought another SIM card . But my phone will not unlock, even though I have requested it via EE .

4 REPLIES 4
by Grand Master
Grand Master

Re: Trying to unlock my phone

@KimDarling   did you get the device yourself directly from EE or was it from a third-party seller like the carphone warehouse?  

by
EE Community Support Team

Re: Trying to unlock my phone

Hi @KimDarling,

 

Welcome to the EE Community. 🙂

 

When did you request your unlock?

 

Thanks

 

James

by KimDarling Investigator
Investigator

Re: Trying to unlock my phone

Hi tried around 2 weeks ago and again today. Regards Kim
by KimDarling Investigator
Investigator

Re: Trying to unlock my phone

Hi got it from EE. 

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