by Wrexham9
Explorer

Trouble transferring from android to iPhone

The iOS move app won’t work when trying to transfer from android to iPhone 

4 REPLIES 4
by Grand Master
Grand Master

Re: Trouble transferring from android to iPhone

@Wrexham9   Just to check you are doing everything listed here in order? 

 

How to move your data from Android to iPhone or iPad with Move to iOS
  1. Set up your iPhone or until you reach the screen titled "Apps & Data".
  2. Tap "Move Data from Android" option.
  3. On your Android phone or tablet, open the Google Play Store and search for Move to iOS.
  4. Open the Move to iOS app listing.
  5. Tap Install.
by Wrexham9
Explorer

Re: Trouble transferring from android to iPhone

Hi I do all that then the Samsung phone looses internet and then says can’t connect to iPhone 

by
EE Community Support Team

Re: Trouble transferring from android to iPhone

Hi there @Wrexham9

 

Are you connected to WiFi when doing this?

 

Apple have a great help section regarding having issues with the transfer

 

Thanks, 

 

Katie 🙂

 

 

by Grand Master
Grand Master

Re: Trouble transferring from android to iPhone

Hi @Wrexham9 

 

If you backup to Google, then just add your Google account to your iPhone. This will download all your backed up data. 

 

Thanks




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