by Seb1
Explorer

Transferring number

I've requested a number transfer and submitted a PAC code but still nothing has happened. my old phone is now broken so I need this transfer asap.

3 REPLIES 3
by Grand Master
Grand Master

Re: Transferring number

Hi, 

 

It can take up to 24/48 hours but when did you make the request. 

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Seb1
Explorer

Re: Transferring number

Thank you, I did it last week so over 48 hours now (although there was a BH in the mean time)

Get Outlook for iOS
by
EE Employee

Re: Transferring number

Hello @Seb1

 

It can take a little longer with the Christmas bank holidays.

 

If it hasn't completed within the next 24 hours give Customer Services a call.

 

They'll be able to check that everything has been set up correctly.

 

Thanks - Karen. Smiley Happy

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