by CharlC
Visitor

Third party upgrade

  • Recently just upgraded my phone through a third party, was told it could take up to 5 days for the number to swap over but almost a week later and it's still not working?
1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Third party upgrade

Hello there @charl

 

Thanks for coming to the community.

 

If you have upgraded your phone and your old SIM card is the correct size you can continue using it.

 

For full information on when you and how to register your SIM card please see How to activate your new EE SIM card.

 

Thanks very much 🙂

1 REPLY 1
by
EE Community Support Team
Solution

Re: Third party upgrade

Hello there @charl

 

Thanks for coming to the community.

 

If you have upgraded your phone and your old SIM card is the correct size you can continue using it.

 

For full information on when you and how to register your SIM card please see How to activate your new EE SIM card.

 

Thanks very much 🙂

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