by mfowmy360 Investigator
Investigator

Taken sim out abroad and requested unlock for iPhone.

I’ve given another number for contact and an email address. Will I recieve it through there if my phone sim is not in my phone?

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Taken sim out abroad and requested unlock for iPhone.

Hi @mfowmy360,

 

Thanks for visiting the EE Community.

 

Don't worry, our unlocking team will send you an email when the unlock is completed. Smiley Happy

 

James

8 REPLIES 8
by Grand Master
Grand Master

Re: Taken sim out abroad and requested unlock for iPhone.

@mfowmy360: Yes, you should. You don't need the EE SIM in for unlocking.

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by Grand Master
Grand Master

Re: Taken sim out abroad and requested unlock for iPhone.

@mfowmy360  Do you mean the device you want to unlock has a different network sim in it right now ?  If that’s the case then no you’ll not receive it.  As you don’t have a signal to receive the text.   

by
EE Community Support Team
Solution

Re: Taken sim out abroad and requested unlock for iPhone.

Hi @mfowmy360,

 

Thanks for visiting the EE Community.

 

Don't worry, our unlocking team will send you an email when the unlock is completed. Smiley Happy

 

James

by mfowmy360 Investigator
Investigator

Re: Taken sim out abroad and requested unlock for iPhone.

it currently has no sim in it to avoid roaming charges and i was hoping to get unlock instructions through the other number or email address i gave. thanks for your response

by Grand Master
Grand Master

Re: Taken sim out abroad and requested unlock for iPhone.

@mfowmy360  If your in the EU there are no roaming charges and you can use your allowances while there.  

by mfowmy360 Investigator
Investigator

Re: Taken sim out abroad and requested unlock for iPhone.

yes, but I am in sri Lanka right now

by Grand Master
Grand Master

Re: Taken sim out abroad and requested unlock for iPhone.

by
EE Community Support Team

Re: Taken sim out abroad and requested unlock for iPhone.

Hi @mfowmy360

 

Welcome to the community. 🙂

 

Yes, if you've given your email address as a contact, you'll receive the instructions by email.

 

It can take up to 10 days to fully go through.


Chris

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