01-03-2017 01:19 PM
I have a phone bought a few years ago from T-Mobile that's SIM locked. I'd now like to unlock it, but when I enter the IMEI number on the online form it says "Sorry - we can't unlock this phone as we don't recognise it as being locked to EE, Orange or T-Mobile."
It's definitely locked to T-Mobile, so how can I get it unlocked if it's not recognised by the system?
01-03-2017 03:27 PM - edited 01-03-2017 03:27 PM