Highlighted
by
Visitor

SIM Unlock Code

Hi,

 

I have requested SIM unlock code for my Galaxy S8 on the 21st January, but I have not heard anything since then.

 

I have checked my emails including the junk, however, I am still waiting for the code.

 

If I can get some help unlocking my phone, that would be great! 

 

2 REPLIES 2
Highlighted
by
EE Community Support Team

Re: SIM Unlock Code

Hi @rmurai0610.

 

Welcome to the community.

 

If you haven't received your unlocking code after ten days, I'd recommend getting in touch with our Customer Care team.

 

It can take up to ten days to receive your code.

 

Jon

Highlighted
by Grand Master
Grand Master

Re: SIM Unlock Code

Where did you get this device originally? Did you buy it yourself new direct from EE or from a reseller or is it 2nd-hand? The unlocking process & costs are different. Was it on contract or PAYG? How old is it?

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