31-03-2019 06:28 PM - edited 31-03-2019 06:32 PM
@-PCboi- You have to call customer services to request and it’ll cost you £8.99.
Depending on how old the phone is and if it was a contract phone it’ll need to be over 6 months old starting when it was sold by EE before it can be unlocked.
Did the original have this as a contract device and how long did they have before they sold it to you ?
Just because you now use it on payg has no bearing on whether it can be unlocked.
31-03-2019 06:44 PM
01-04-2019 11:19 AM - edited 01-04-2019 11:19 AM
@Profile closed Yes thread hijacking has happened here. You need to look at the dates to see who you are posting too. And @-PCboi- should of started their own thread but unfortunately anyone can reply to a thread even if that thread has a solution for the original question.
01-04-2019 12:31 PM
@-PCboi- : To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) . They will take payment (of £8.99) from any valid UK bank card.
01-04-2019 01:24 PM
@Chris_B yes I saw the dates when I reviewed it all later. Then I rethought about it. Perhaps @-PCboi- was just trying to avoid creating a duplicate thread by getting in on an old one... And perhaps if old threads aren't to be added to then they should be locked down... So perhaps I was a bit hard on @-PCboi-, even though I did use the term hijacking in semi jest.