by -PCboi-
Explorer

Re: Why can't you unlock my phone

I can't unlock my phone even though I got it used.

 

I got an EE sim card as I needed one asap and now I can't change network!

 

 

 

6 REPLIES 6
by -PCboi-
Explorer

Re: Why can't you unlock my phone

It is pay as you go by the way

by Grand Master
Grand Master

Re: Why can't you unlock my phone

@-PCboi-   You have to call customer services to request and it’ll cost you £8.99.  

 

Depending on how old the phone is and if it was a contract phone it’ll need to be over 6 months old starting when it was sold by EE before it can be unlocked. 

 

Did the original have this as a contract device and how long did they have before they sold it to you ?  

 

Just because you now use it on payg has no bearing on whether it can be unlocked.  

by Profile closed
Not applicable

Re: Why can't you unlock my phone

This thread has become confusing. Is it @Zoehunter90 or @-PCboi- asking? If @Zoehunter90 then how did it get to have @-PCboi- asking a similar question but maybe from different circumstances? Each person should have there own thread. Has thread hijacking occured here?

by Grand Master
Grand Master

Re: Why can't you unlock my phone

@Profile closed   Yes thread hijacking has happened here.   You need to look at the dates to see who you are posting too.  And @-PCboi-  should of started their own thread but unfortunately anyone can reply to a thread even if that thread has a solution for the original question. 

 

 

by Grand Master
Grand Master

Re: Why can't you unlock my phone

@-PCboi- : To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) . They will take payment (of £8.99) from any valid UK bank card.

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by Profile closed
Not applicable

Re: Why can't you unlock my phone

@Chris_B yes I saw the dates when I reviewed it all later. Then I rethought about it. Perhaps @-PCboi- was just trying to avoid creating a duplicate thread by getting in on an old one... And perhaps if old threads aren't to be added to then they should be locked down... So perhaps I was a bit hard on @-PCboi-, even though I did use the term hijacking in semi jest.

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