20-06-2017 04:26 PM
@Arafasyala: What exactly are you wanting to do?
20-06-2017 04:34 PM
I want to open the line to work on any communication line in Egypt
This is your phone serial number is
C7KP6WP0G5MP And IEMI is 358375060050865
i have SIM card Etsilat Egypt and orange Egypt
20-06-2017 04:42 PM
@Arafasyala: Did you get this phone yourself new direct from EE?
20-06-2017 04:48 PM - last edited on 20-06-2017 05:37 PM by MikeT
My wife bought the phone and sent it to me from London and my English wife is +xxxxxxxxxxxxxx
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
20-06-2017 04:54 PM - edited 20-06-2017 05:05 PM
Hello @Arafasyala if you or your wife purchased the device and have or had a UK EE mobile number the person who the phone is registered to can unlock it for free using the online form contained in this link:
If it is a pay monthly device at least 6months must have passed before entering the contract before it can be unlocked. PAYG devices can be unlocked straight away.
If it is a second hand device or you/your wife are not the original owner you will need to call EE customer service on +447953 966 250 from another phone using options 2, 4 who can process the request over the phone. There is an £8.99 charge to unlock a second hand device and you will need an email address for contact purposes and a UK card to make the payment. 🙂