by FlatEric
Visitor

Purchased secondhand phone fro CEX cannot unlock because less than 6mths old

Ask about unlocking my Second hand phone purchased from CEX and have been advised because the phone is not 6 mths old I would not be able to have phone unlocked until the 6mths term is Up even though it is a PAYG Phone is this Correct??

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Purchased secondhand phone fro CEX cannot unlock because less than 6mths old

Not if it really is PAYG. Only contract phones can only be unlocked after 6 months from when it was purchased by the original owner.

 

But how do you know it's PAYG? Putting a PAYG SIM in it now doesn't make it PAYG as regards unlocking if it was originally bought on contract.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Purchased secondhand phone fro CEX cannot unlock because less than 6mths old

Not if it really is PAYG. Only contract phones can only be unlocked after 6 months from when it was purchased by the original owner.

 

But how do you know it's PAYG? Putting a PAYG SIM in it now doesn't make it PAYG as regards unlocking if it was originally bought on contract.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Purchased secondhand phone fro CEX cannot unlock because less than 6mths old

Morning @FaltEric

 

Welcome to the community.

 

Full information on unlocking a second hand device can be found here>

 

Thanks, Leanne.

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