Hi, I would like to say a big thank you to Steve, a manager or customer advisor in EE store in Bognor Regis for his fantastic help. A week ago I upgraded my iphone, and he was really professional and friendly. He knows what he is doing, and he is understanding and prompt. You are always happy to meet that type of professional and a lovely person in store or on phone. Today I poped in the store and asked for advise in unlocking my old iphone, and it was Steve who could readily spend his valuable time to help me. I'd really like to know that his excellent work and fantastic qualities are highly apreciated by the customers and his colleagues. Thanks a lot!