by davidtt

Phone unlock

I've been waiting since 13th august for an unlock code (15 days).

Number has transfered over to a new provider but the phone is locked so I cant get the text with the code...does anybody know if they email you the code? And if they normally take so long?

by Grand Master
Grand Master

Re: Phone unlock

Hi @davidtt 


It can take 10 days, but can take longer. You will need to call EE unlocking team as per the text/email you received when you requested the unlock.



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

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