by Mighty70

Phone unlock help

I paid to unlock my Samsung contract phone, they sent me an unlock code to put in once I put another network sim into phone. I've put a vodafone sim in and it's now asking for a network puk code, can anyone tell me what this is please? 

by Ace Contributor
Ace Contributor

Re: Phone unlock help

HI @Mighty70

Login your my ee Web account and then click on Manage your device you can see puk code there.


EE Community Support Team

Re: Phone unlock help

Good morning @Mighty70


Thanks for coming to see us in community 🙂


I can see @tahirmian has kindly offered you advice.


Can you confirm if you have followed this and more importantly has it worked?


Thank you





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