by TiannaPowell
Explorer

Paid £22.49 for device unlock NOT £8.99. Device is still locked! Unlock status?

Hi, I paid £22.99 for my IPhone 6 Plus to be unlocked, not the £8.99 promised online. After paying this amount the phone has still not been unlocked. Could you check the unlock status please? The IMEI number is xxxxxxxxxxxxxxxxxx. Thank you

3 REPLIES 3
by Grand Master
Grand Master

Re: Paid £22.49 for device unlock NOT £8.99. Device is still locked! Unlock stat

@TiannaPowell  Who did you request this unlock with as it wasn't EE if you paid that amount. 

by TiannaPowell
Explorer

Re: Paid £22.49 for device unlock NOT £8.99. Device is still locked! Unlock stat

Sent from my iPhone
by Grand Master
Grand Master

Re: Paid £22.49 for device unlock NOT £8.99. Device is still locked! Unlock stat

@TiannaPowell   This is not customer services so we can not check the unlock status of your request.  And as I've said if you've paid more than £8.99 then you haven't requested this with EE as EE only charge £8.99 and no more. 

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions