Hello there @Alelondon
Welcome back to the community.
How can we help you with the unlocking charges?
If you’re on pay as you go and bought your device direct from EE or one of our Indirect Partners you can unlock your phone as soon as you get it, free of charge.
Your account must be registered with your details for us to unlock the device. If your account is not registered please call us to get this completed.
Speak soon 🙂
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