by Kezz23
Explorer

On sim only plan but phone shows network locked sim inserted who do I contact?

On sim only plan but phone shows network locked sim inserted who do I contact?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: On sim only plan but phone shows network locked sim inserted who do I contac

Hi, 

 

Sounds like the phones you are trying to use are locked to another network. You will need to contact the network who locked the phones to unlock them. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: On sim only plan but phone shows network locked sim inserted who do I contac

Hi, 

 

Sounds like the phones you are trying to use are locked to another network. You will need to contact the network who locked the phones to unlock them. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Kezz23
Explorer

Re: On sim only plan but phone shows network locked sim inserted who do I contac

Thanks

by
EE Community Support Team

Re: On sim only plan but phone shows network locked sim inserted who do I contac

Hi @Kezz23

 

Thanks for dropping by the community 🙂

 

I hope the information given to you by @Northerner helps you to get everything sorted out.

 

Thanks

 

Richard

 

🙂

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