29-09-2019 12:30 PM
Hi have galaxy note 8 old device now have s10 5g, upgraded and swapped sim into new phone. So how do I unlock old note 10 without it having a sim In it please? Appreciate the help
Solved! See the answer below or view the solution in context.
29-09-2019 10:14 PM
If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it originally came with. It will first show your new current phone on that number, if any, & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone.
29-09-2019 10:17 PM
29-09-2019 10:23 PM
@Chris_B : I like to give OP a direct answer to his Q rather than him having to trawl thro' a complex procedure of multiple conditional clauses. Horses for courses 😉 !
29-09-2019 10:26 PM - edited 29-09-2019 10:29 PM
@XRaySpeX Even if that reply is 7 hours after the information has been given ? You still gave the same link to the unlock page and the information provided in that page. And it’s not complex you just click what’s applicable by reading the options as you would have to even without your input.
A simple click of the solution would have sufficed.