Hi, I had a text regarding the unblocking info I had requested had been sent to my email but I have looked and looked in spam folder too but it hasn't arrived!
Welcome to the community,
You will have to ring customer service and speak to them if you have not received an email, but wait until the morning as there is no-one to answer your call right now.
One of these options may help you find the answers you need.
Start a topic
Join the EE Community to ask, answer, learn and share.