by Apr1374
New Member

Network unlock

I've just bought my brothers iPad Air as he upgraded to the iPad Pro. My question is how do I unlock it from EE network. When I try to fill out the online form it shows his new iPad Pro allocated to the phone number?

3 REPLIES 3
by Grand Master
Grand Master

Re: Network unlock

Hi, 

 

You would be better off asking him to arrange this if he got the tablet via EE. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: Network unlock

@Apr1374  Your brother can use the online request form as it's his account. From this he can select "Not this device I want to unlock when you add the IMEI number of the device. He also will need to add the MMB number of the SIM card that was used in the device even if that MMB SIM card is now used in the new device.  

 

or you can call customer services and request this yourself and you'll be charged £8.99 and need to pay via a uk credit/debt card. 

by
EE Community Support Team

Re: Network unlock

Hello there @Apr1374

 

Please do follow the excellent advice from @Chris_B @Northerner

 

Let us know if you need anything further 🙂

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