07-10-2019 07:32 PM
@Bigbird1 click the green wording below to see how to request the unlock of your device everything you need to know is explained there.
07-10-2019 07:33 PM
Where did you get this device? Did you buy it yourself new direct from EE or is it 2nd-hand? The unlocking process & costs are different. Was it on contract or PAYG? How old is it?
07-10-2019 07:37 PM
I took the phone contract out with EE for 2 years and then 1 year sim only. Now switching to 3 (better sim only deal) but now been advised I need my unlock code from EE
07-10-2019 07:54 PM
If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it originally came with. It will first show your new current phone on that number, if any, & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone.