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by
Explorer

My phone is locked to orange can I use an EE sim?

Can i use my ee sim in my nokia 8110 (the original matrix one) its locked to orange though

 

1 SOLUTION

Accepted Solutions
Highlighted
by Ace Contributor
Ace Contributor
Solution

Re: My phone is locked to orange can I use an EE sim?

Hi @FordFalcon21  if you ring 0800 317 720 and explain to a CSA they be able to transfer you through to the unlocking team who should be able to assist you.

View solution in original post

5 REPLIES 5
Highlighted
by Grand Master
Grand Master

Re: My phone is locked to orange can I use an EE sim?

@FordFalcon21 : Probably not but you could try it.

 

Where did you get this device originally? Did you buy it yourself new direct from EE/Orange or from a reseller or is it 2nd-hand? The unlocking process & costs are different. Was it on contract or PAYG? How old is it?

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
Explorer

Re: My phone is locked to orange can I use an EE sim?

I got it 2nd hand of eBay, but i can't find orange contact/info anywhere. Its a VERY old nokia 8110, the Matrix phone

Highlighted
by Ace Contributor
Ace Contributor
Solution

Re: My phone is locked to orange can I use an EE sim?

Hi @FordFalcon21  if you ring 0800 317 720 and explain to a CSA they be able to transfer you through to the unlocking team who should be able to assist you.

View solution in original post

Highlighted
by Grand Master
Grand Master

Re: My phone is locked to orange can I use an EE sim?

@FordFalcon21   Just to add it will cost you £8.99 payable via a UK credit/debt card. 

Highlighted
by Grand Master
Grand Master

Re: My phone is locked to orange can I use an EE sim?

@FordFalcon21 : 

To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.

 

Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.

 

But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.

 

If that is the case your only remedy is against whoever you got the phone from.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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