by Mrsjafery5 Investigator
Investigator

My EE sim is Blocked in error how long does fraud open it

 
4 REPLIES 4
by Grand Master
Grand Master

Re: My EE sim is Blocked in error how long does fraud open it

@Mrsjafery5 : Do you mean your phone is blacklisted? Where did you get it from?

 

If you just mean it's just the SIM locked then you'll find the PUK to unlock your SIM in your online MyEE under Manage Device.

 

 

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by Mrsjafery5 Investigator
Investigator

Fraud has blocked my account in error how can I get it working again ASAP?

 
by Mrsjafery5 Investigator
Investigator

Re: My EE sim is Blocked in error how long does fraud open it

No no it’s not black listed 

by
EE Community Support Team

Re: My EE sim is Blocked in error how long does fraud open it

Hi @Mrsjafery5.

 

Welcome to the community.

 

I'd recommend contacting our Mobile Care team about this so they can look into your account.

 

Jon

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