by trev3 Investigator
Investigator

My EE registration failed?

I have transferred from Orange to EE but when I try to register on My EE stage 2 will not allow me to enter my phone number. Why?.

1 SOLUTION

Accepted Solutions
by trev3 Investigator
Investigator
Solution

Re: My EE registration failed?

Hi again Lee_H

 

I take it all back, after numerous attempts it has mysteriously decided to play ball and I have managed to register. All is now working as it should (ornary computers!!).

Thanks for your help.

5 REPLIES 5
by
EE Employee

Re: My EE registration failed?

Hi and welcome to the Community @trev3

 

I understand your frustration with this issue,

 

We have had users report this previously and we do recommend to clear your cookies and cache as this has helped.

 

For instructions on how to do this, please Tap Here.

 

Many thanks,

 

Lee

by trev3 Investigator
Investigator

Re: My EE registration failed?

Hi Lee_H

I have tried your suggestions and cleared Cookies, Browsing and Cahe but still no joy, in fact it doesn't want to give me the initial log in page now. I might just give up and forget about it. Thanks for your input though.

by
EE Employee

Re: My EE registration failed?

Hi @trev3

 

You can also contact our customer service team who can set you up directly.

 

Many thanks,

 

Lee

by trev3 Investigator
Investigator
Solution

Re: My EE registration failed?

Hi again Lee_H

 

I take it all back, after numerous attempts it has mysteriously decided to play ball and I have managed to register. All is now working as it should (ornary computers!!).

Thanks for your help.

by
EE Community Support Team

Re: My EE registration failed?

Hello there @trev3

 

Thanks for coming back and letting us know.

 

Glad this is all working for you 🙂

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