23-01-2018 04:21 PM
I’m trying to unlock the phone my husband uses from Vodafone to EE I have the code but it didn’t work in the EE shop so I tried to obtain a correct one while in the shop on Vodafone chat service. I was given the same number and I told them it didn’t work.
They said they would refer it and both they and EE suggested doing it again today and as we’ve had a message from EE to say that the number has been transferred today. So we tried the number again.it didn’t work. We have used up all the tries and now have a phone in limbo not working on either network and I will be charged twice and he won’t have a phone for work if it carries on. Neither EE or Vodafone seems able to help. So I’m hoping one of you know the secet ingredient of us having a workin phone. I have 2 others that work wonderfully on EE and want this one to do the same. Thanks in advance.
23-01-2018 04:37 PM - edited 23-01-2018 04:44 PM
23-01-2018 04:40 PM
@Sarah275 I would highly recommend that you go into a Vodafone store and get them to help you as it’s the device that you’re trying to unlock from their network