by DRD Investigator
Investigator

Licked myself out of my phone,PIN number not recognised

Locked out of my phone,pin number not recognised 

7 REPLIES 7
by Grand Master
Grand Master

Re: Licked myself out of my phone,PIN number not recognised

Look in your MyEE under Manage device for your PUK Code

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Licked myself out of my phone,PIN number not recognised

Hi @DRD

 

Thanks for coming to community to see us 🙂

 

Have you managed to get yourself back into the phone based on the help from @XRaySpeX at all?

 

Richard

 

🙂

by DRD Investigator
Investigator

Re: Licked myself out of my phone,PIN number not recognised

Afraid not.


Sent from my iPad
by
EE Community Support Team

Re: Licked myself out of my phone,PIN number not recognised

Are you actually locked out of the phone still?

 

@DRD what phone are you using?

 

Thanks

 

Richard

 

🙂

by Grand Master
Grand Master

Re: Licked myself out of my phone,PIN number not recognised

Is this an EE phone that you are wanting to use on another network? So it is the phone that is locked, not the SIM?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by DRD Investigator
Investigator

Re: Licked myself out of my phone,PIN number not recognised

Thanks for your help,granddaughter resolved situation by figuring out correct PIN number,old age doesn’t come alone unfortunately,thanks again D R D

by
EE Community Support Team

Re: Licked myself out of my phone,PIN number not recognised

Great news @DRD Smiley Happy

 

Thanks for the update.

 

James

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