14-08-2017 11:36 PM
Is there an email address for ee or an online chat service.. Im currently abroad (not EU) so can't phone or text
15-08-2017 12:09 AM
There is live chat but no email CS help. Live chat is only available to EE pay monthly customers. It can be accessed via your online account or via EE contract page. (click on the cross next to EE and the live chat function will be visible) live chat is available from 8am UK time.
15-08-2017 08:58 AM - edited 15-08-2017 08:59 AM
Welcome to the EE Community. 🙂
What is your query regarding?
As @Northerner mentioned, we do have a live chat service for EE pay monthly customers.
You can also access it by logging into your My EE account on your phone's browser (not the app) or a computer. Once you're logged in, a chat window will pop up when an advisor is available.