by Leep2803 Investigator
Investigator

Is there an email address for ee customer services or an online chat?

 Is there an email address for ee or an online chat service.. Im currently abroad (not EU) so can't phone or text 

2 REPLIES 2
by Grand Master
Grand Master

Re: Is there an email address for ee customer services or an online chat?

Hi, 

 

There is live chat but no email CS help. Live chat is only available to EE pay monthly customers. It can be accessed via your online account or via EE contract page. (click on the cross next to EE and the live chat function will be visible) live chat is available from 8am UK time. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Is there an email address for ee customer services or an online chat?

Hi @Leep2803

 

Welcome to the EE Community. 🙂

 

What is your query regarding?

 

As @Northerner mentioned, we do have a live chat service for EE pay monthly customers.

 

You can also access it by logging into your My EE account on your phone's browser (not the app) or a computer. Once you're logged in, a chat window will pop up when an advisor is available.

 

Chris 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.