by Dmcgill8484
New Member

Is my phone unlocked?

Hi, 

 

I'm with ee and I want to buy new pay monthly sim is it possible to switch sims it only takes one sim its not duel sim for this to happen i need to know whether my phone unlocked or not. 

 

 

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Is my phone unlocked?

Hi @Dmcgill8484 

 

depending on your device and how long you’ve had determines if it auto unlocks after a set time frame or if you needs to request an unlock. This link should help you.

 

https://ee.co.uk/help/help-new/getting-started-and-upgrading/unlock-your-phone/unlock-a-ee-device-to...

by Grand Master
Grand Master

Re: Is my phone unlocked?

@Dmcgill8484 : Where did you get this device originally? Did you buy it yourself new direct from EE or from a reseller or is it 2nd-hand? The unlocking process & costs are different. Was it on contract or PAYG? How old is it?

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