by random_non_ee Investigator
Investigator

Iphone 7 unlock non EE customer

It doesn't look like there's been an unlock experience shared recently. 

So I'll start one.

Situation:

 

Bought on eBay - over 1 year on contract.

Contacted EE. Got a text while on the phone with their rep (19:25HRS 06 Nov 2017). 

 

"Hi from EE. Thank you for your handset unlocking payment. Your authorisation code is NNNNNN. Your Apple handset will be unlocked within 48 hours . Please follow the instructions at www.ee.co.uk/appleunlock after this time to complete the process. Thank you."

 

We shall see.

 

4 REPLIES 4
by
EE Community Support Team

Re: Iphone 7 unlock non EE customer

Hi @random_non_ee

 

Welcome to the community, 🙂

 

Thank you for requesting the unlock of your iPhone 7.

 

Keep us posted on what happens.

 

Chris 🙂

by random_non_ee Investigator
Investigator

Re: Iphone 7 unlock non EE customer

Just checked out of interest/impatience. 

No change in status (11:44 07 Nov 2017)

by random_non_ee Investigator
Investigator

Re: Iphone 7 unlock non EE customer

Unlocked from EE (no update notification - just tried and it seemed to work). (15:20 HRS 07 Nov 2017) 

It took less than 20 hours in total.

by
EE Community Support Team

Re: Iphone 7 unlock non EE customer

This is great news @random_non_ee

 

That was quick and at least it's all sorted.

 

Have a fabulous evening.

 

Richard

 

🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.