by Aloo6
Explorer

IPhone 5s unlock query

Hi.

 

i have recently requested to unlock my old iPhone 6s as I was going through the process of upgrading to an iPhone 7. I provided the data on the form and submitted it and that was that. 

 

Its recently occured to me that I have popped the sim out the old phone and put it in the new phone, therefore the old phone is now dead to the world. 

 

Will these prevent the unlock in anyway. 

 

Thanks for your time

 

best regards

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: IPhone 5s unlock query

@Aloo6  This will not impede with your not request  

 

Just to check you did enter the IMEI number of the iPhone 6 manually if you used the online request form. 

3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: IPhone 5s unlock query

@Aloo6  This will not impede with your not request  

 

Just to check you did enter the IMEI number of the iPhone 6 manually if you used the online request form. 

by Aloo6
Explorer

Re: IPhone 5s unlock query

Thanks for that. 

 

I used the online form and it automatically found my phone so I'm comfortable it has picked up the imei code. 

 

Regards

by
EE Community Support Team

Re: IPhone 5s unlock query

Morning @Aloo6

 

Thanks for posting.

 

If you would like to check this has all gone through get in touch with our customer service team who can look into this for you.

 

The device will be unlocked within 10 days for you and we will text you when this is completed!

 

Have a lovely weekend 🙂

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