by Shofiqmoon
Explorer

I want to unlock my samsung s8 plis

I want to unlock my samsung s8 plis the phond i m useing.right now

6 REPLIES 6
by
EE Community Support Team

Re: I want to unlock my samsung s8 plis

Hi @Shofiqmoon

 

Welcome to the community. 🙂

 

You can request to unlock your phone through our online form

 

Find out more information about unlocking an EE phone >

 

Let us know if you have any questions. 🙂

 

Chris

by Grand Master
Grand Master

Re: I want to unlock my samsung s8 plis

@Shofiqmoon : Did you buy this device yourself new direct from EE or is it 2nd-hand? The unlocking process & costs are different. Is it on contract or PAYG? How old is it?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Shofiqmoon
Explorer

Re: I want to unlock my samsung s8 plis

Hi ,

This is my contract phone ,when i took this contract  i am realky struggling can you please sen me the unlock code by email ASAP.

Thanks 

by Grand Master
Grand Master

Re: I want to unlock my samsung s8 plis

@Shofiqmoon   click the green wording below and you have to select the correct option that is applicable to you.  If you didn’t get the device yourself from EE you have to call customer services and pay the unlock fee of £8.99 and this is payable via a UK credit/debt card. 

by Grand Master
Grand Master

Re: I want to unlock my samsung s8 plis

No one will email you from here & would be unable to unlock your phone anyway.

 

As long as you bought it direct from EE, if the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it originally came with. It will first show your new current phone on that number, if any, & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: I want to unlock my samsung s8 plis

Morning @Shofiqmoon

 

Thanks for coming back to us.

 

Have you been able to request the unlock code following the advice from @XRaySpeX and @Chris_B?

 

Leanne 🙂

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