a week ago - last edited a week ago
@Tony1827 : If it's an iPhone text UNLOCK to 150. Otherwise try another network's SIM in it.
Where did you get this device? Did you buy it yourself new direct from EE or is it 2nd-hand? The unlocking process & costs are different. Was it on contract or PAYG? How old is it?
a week ago
An Android doesn't. You have to get it unlocked. It's iPhones that are auto unlocked after 18 months.